Legal notices and T&Cs

L'Épicurien's website,, is an e-commerce site intended to present and sell gourmet products.

The legal notices and general conditions of sale of the site govern the relationship between L'Épicurien and the users of the aforementioned site.

Legal Notice

Identification of our company

The website is the property of:

The Epicurean

SAS with capital of €152,449

The Meridian

34700 LE BOSC

04 67 88 90 00

RCS Montpellier 353 292 782
SIRET 353 292 782 000 29

VAT FR 01 353 292 782

Publication director: Benoit Gandon

Responsible for the publication and writing of the site: Benoit GANDON

The site is hosted by Shopify Inc.

The head office : 126 York St. Ottawa, ON K1N 5T5, Canada

Phone: 1-888-746-7439

Terms of Sales



The products visible on the site can be ordered, within the limits of available stocks and except those marked "sold out".

If it turns out that a product you ordered is unavailable, we will contact you by email or telephone to inform you. We will then offer you the choice:

  • reimbursement of the missing product(s) by credit card or bank transfer,
  • reimbursement in voucher,
  • the replacement by one or more product(s) of your choice of an equivalent value to the missing product(s),

The validation of your entire order will be suspended until your response.

Product photographs and information

The information provided on is for informational purposes. L'Épicurien cannot guarantee the accuracy, completeness or timeliness of the information published on the site. Information on this site may contain technical inaccuracies or typographical errors. This information may be periodically modified and modifications will be incorporated in new editions.

L'Épicurien may, at any time, without notice, make improvements or changes to the products, offers or services described on this site.


The prices of our products are indicated in euros and are inclusive of all taxes. They do not include transport costs.

L'Épicurien may modify its prices at any time and without notice. The products are invoiced according to the rates in force at the time of the validation of the order.

The products are the property of until full payment of the price.


Special case of orders sent outside Metropolitan France

In the case of an order to a country other than metropolitan France, additional shipping costs, customs duties or other local taxes may be applied. These sums are the responsibility of the buyer, and under his entire responsibility. The same applies to any necessary declarations and payments to the authorities of the importing country. It is strongly advised to find out about these subjects before contacting L'Épicurien.

For all orders outside mainland France, contact A personalized procedure will be put in place.


Payment for your purchases is made in cash:

  • either on our site by credit card: Visa, MasterCard, American Express, other credit cards. Payments are secured by the Payplug solution in conjunction with our Banque Populaire du Sud
  • either by telephone using the bank cards listed above
  • or by gift code from a gift card purchased on our website.
  • either by voucher generated by

Orders are sent only after receipt and collection of payment.

Discount codes are not applicable on transport costs and cannot be combined. Discount codes to benefit from free products are valid within the limits of available stock. Discount codes are valid until their expiry date.

Shipping Policy

Validation of an order

Validation by the customer

The validation of your order implies acceptance of our General Conditions of Sale.

The data recorded by L'Épicurien, which is sent to you at the email address provided at the time of order validation, constitutes proof of transactions between L'Épicurien and you.

Validation by L'Epicurien

Upon receipt of the orders, L'Épicurien ensures the consistency of the data communicated. Your order is validated if the information seems normal and correct. Otherwise, the payment is suspended and we will contact you to clarify the data in question.

Processing and shipping costs

Metropolitan France

You can choose between 3 methods of receiving your order:

  • Colissimo: delivery to a destination address in metropolitan France. Processing and shipping costs are 8.00€ and free for an order over 59€ of purchase.
  • Point Relais: delivery to a point in the Colissimo network in mainland France. Processing and shipping costs are €6.75.
  • Passage on the manufacturing site: we invite you to go directly to the store at La Méridienne 34700 LE BOSC. You will be able to choose your products directly and benefit from an exceptional reduction of 20%.

For more information, please contact our customer service.

Outside metropolitan France

Processing and shipping costs are calculated based on the weight of your order and the country of destination. For any order outside mainland France, please do not order directly on the website but contact our export team at:

Please note that your order is invoiced to you excluding taxes. Depending on the country, customs taxes may be requested at the time of delivery.

Delivery and deadlines

The products are delivered to the destination address or to the relay point that you indicated during the order validation. Deliveries are made in mainland France by La Poste or by adapted carrier.

The departure of your package is made 48h to 72h after validation of your order. Orders placed on Friday after 11 a.m. or at the weekend will be taken into account the following Monday morning (excluding public holidays).

Delivery times are then those generally observed by La Poste or our usual carriers, under normal service conditions. They may be extended in the event of a strike by postal services or road carriers, any social or health disruption, or climatic or environmental incidents.


Refund Policy

Withdrawal period

Upon receipt of your order, you have a withdrawal period of 14 days without having to justify yourself or pay a penalty. To do this, please contact our switchboard by email at or by telephone on 04 67 88 90 00. You will then have 14 days to return the goods to us at your expense. Refunds of products will be made upon receipt of the returned products or at the latest within 30 days of the date on which the right was exercised. The refund will be made according to your choice:

  • For payments by credit card, either by voucher or by credit to a bank account
  • For payments by gift code, reimbursement of purchases can only be made in the form of a voucher to be used on the website.

However, your return cannot be reimbursed if the products are opened or damaged.

Return address: La Méridienne 34700 LE BOSC

Download the withdrawal form .

Return of parcels

If your package is returned to us by the carrier for any reason whatsoever: incorrect address, package placed on hold, etc., we will notify you as soon as possible. A second shipment will be offered to you for the sum of 8€. If you prefer to cancel your order, it will be refunded to you, excluding shipping costs.

Parcels lost / not arrived

In the event that the package is lost during delivery to the destination address, L'Épicurien undertakes to send a second package at its own expense.

Before that, L'Épicurien will ask you to provide it with a sworn statement indicating the non-receipt of the package with a commitment to refuse the first shipment in the event that it ends up arriving at the address indicated when ordering. . The certificate will be used to file a complaint for the attention of the carrier, and possibly the police services.

In the event that the second shipment does not arrive safely, L'Épicurien will refund the initial order.

Defective or damaged products

If the recipient notices defective or damaged products when opening the package, L'Épicurien will carry out the necessary checks. The recipient of the order may be asked to answer our questions and send us photos of the package. If L'Épicurien deems the customer's request admissible, we undertake to reimburse or exchange the apparently damaged products (the return shipping costs will be borne by L'Épicurien).

If you are in the presence of defective or damaged products, please contact our switchboard to precisely describe the problem encountered, by email at or by phone at 04 67 88 90 00.

No refund or exchange of product will be accepted after a period of one month following your order.

Order preparation errors

If the contents of your package do not correspond to your order, please contact our switchboard by email at or by telephone on 04 67 88 90 00. L'Épicurien will carry out the necessary checks. You may then be asked to answer our questions and send us photos of the package. If L'Épicurien deems the customer's request admissible, we undertake to refund or return the products not received (the return costs will be borne by L'Épicurien).

Disputes - Applicable law

This contract is subject to French law and written in French. In the event of a dispute, the customer may seize the commercial court of Montpellier.

Privacy Policy

Use of personal data

Personal data concerning you is intended for internal use only and is not disclosed under any circumstances. Only your telephone number is communicated to the carrier so that he can reach you upon receipt of the package at the recipient address.

Your data is only used in the context of commercial relations between you and L'Épicurien.

The use of your data is based on your consent when you arrive on the site through the use of cookies. In the absence of a response from you, your personal information will not be recorded.

The information that must be provided to us is your e-mail address and/or your telephone number so that we can contact you to provide you with the best possible service.

When you subscribe to our newsletter, you give your consent to the use of the personal data you provide.

Data that has not been used for 3 years is regularly erased from our databases.

Right of access and rectification

In accordance with the right defined by the Commission National Informatique et Liberté (CNIL), you have the right to access and rectify all data concerning you.

You can ask us at any time to:

  • receive the data we have about you
  • change this data
  • delete this data

For this, please write to with the subject: RGPD. We will respond to you as soon as possible, and no later than one month after your request.

Terms of use

Intellectual property

Any reproduction, representation, modification, publication, transmission, distortion, in whole or in part, of the site or its content, by any process whatsoever, and on any medium whatsoever, is prohibited. Any unauthorized use of the site or its content, information disclosed therein would engage the responsibility of the user and would constitute an infringement punishable by articles L 335-2 and following of the Intellectual Property Code. The same applies to the databases appearing, where applicable, on the site which are protected by the provisions of the law of July 1, 1998 transposing into the Intellectual Property Code the European Directive of the March 11, 1996 on the legal protection of databases. As such, any reproduction or extraction would engage the responsibility of the user.

The site provides access to other sites via hypertext links. Since L'Épicurien does not manage these sites, it cannot control their content. Consequently, the company L'Épicurien can in no way be held responsible for the content of the sites thus accessible, or for any collection and transmission of personal data, installation of cookies or any other process for the same purposes, carried out by these sites. .

Any public or private site is authorized to establish, without prior authorization, a link to the site provided that:
- that the pages of are not nested within the pages of another site,
- to use only the main URL: (no link to an internal page).

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